The platform
Everything behind a security contract, in one system
Cordyn covers the commercial and operational lifecycle of a contract security business. Each stage inherits from the one before it, so information is entered once and stays useful for the life of the account.
Growth
Leads, opportunities and a pipeline scored on revenue, margin, staffing and geography.
Site assessments
Capture the walkthrough once. Findings become the service design and the price.
Pricing
Cost models per role and shift pattern, with margin and break-even on every line.
Proposals
Versioned, priced, and gated by approval thresholds before anything is sent.
Contracts
Obligations, amendments and change orders held against the agreement they came from.
Sites and posts
Post orders, coverage and patrol requirements created from the contract itself.
Service delivery
Delivered hours, patrols and measurements recorded against contracted obligations.
Client success
Issues with response times, commitments, service reviews and account health.
Renewals and expansion
Renewals opened ahead of expiry, with scope creep surfaced as change orders.
Pricing and margin
Build the rate from what the service costs
Cordyn prices a post from the ground up rather than from last year's number. Every cost that goes into an hour of coverage is part of the model.
Change the wage, the shift pattern or the supervision ratio and the margin moves while you watch. When a price falls under your threshold, it needs an approval from someone who holds that authority before it can go out.
- Wages, payroll tax, workers’ compensation and benefits
- Insurance, training, uniforms, equipment and recruiting
- Supervision, administrative overhead and vehicles
- Break-even rate and annualised contract value on every proposal
- Base wage$18.50
- Payroll tax$1.57
- Workers' comp$0.93
- Benefits$0.75
- Insurance$0.30
- Training$0.18
- Uniforms$0.10
- Equipment$0.12
- Recruiting$0.18
- Supervision$0.56
- Admin overhead$0.93
- True cost per hour$24.12
- Contracted hours covered99.4%Target ≥ 98% · measured from recorded delivery
- Patrol compliance96.8%Target ≥ 95% · measured from recorded delivery
- Supervisor inspections2Target 2 / week · measured from recorded delivery
- Incident report within 4h92%Target 100% · measured from recorded delivery
- Post orders issued
- Site access confirmed
- Client contacts recorded
- All posts staffed
Contracts and operations
What was sold becomes what gets delivered
Activating a contract compiles it into the operation it describes, so nobody has to translate a signed agreement into a service plan by hand.
- 1
Proposal
Priced, approved and accepted
- 2
Contract
Terms, obligations and change orders
- 3
Sites
Locations, access notes and client preferences
- 4
Posts and requirements
Post orders, coverage, patrol requirements
- 5
Obligations
Measured against recorded delivery
- 6
Client evidence
Released to the portal when you choose
Accounts
Every commitment, issue and hour in one record
The account record holds the relationship, not just the contract: contacts, commitments made, issues raised and how quickly they were answered.
- Client health from obligation compliance, issue handling and delivery
- Commitments register with owners and due dates
- Service delivered beyond contracted scope, valued and ready to convert
- Activity timeline across the whole relationship
- Add second night patrol vehicleDue 22 Oct
- Quarterly service reviewDue 30 Oct
- Update post orders for dock 4Overdue 3 days
- Q3 service reviewReleased
- Q2 service reviewReleased
Client experience
Professional visibility for your customers
A portal for each client account showing the service being delivered, without exposing anything internal.
- Hours delivered and coverage against contract
- Service reviews, visible only once you release them
- Change orders approved or declined by authorised contacts
- Service requests and issues raised straight into your queue
Intelligence
The health of the business at a glance
Contract value, gross margin, client health, service delivery and what needs attention today — counted from your own records.
- Contracted hours covered99.2%
- Verified patrols (30d)4,180
- Open issues7
- Obligations at risk2
- Service reviews released11
- Change orders approved4
- Launches at riskItems incomplete2
- Renewals in 90 daysDecision needed5
- Uncontracted serviceBeyond scope3
- Change orders sentAwaiting client4
See it with one of your contracts
Half an hour, your numbers, the working product.