Run your security company from one operating platform.
Cordyn connects sales, pricing, contracts, sites, service delivery, client reporting and renewals, so every account runs on the same information from the first walkthrough onward.
- Lead to renewal
- One continuous record
- Cost to margin
- Priced before you quote
- Contract to post
- Requirements carried through
- Contracted hours covered99.2%
- Verified patrols (30d)4,180
- Open issues7
- Obligations at risk2
- Service reviews released11
- Change orders approved4
- Launches at riskItems incomplete2
- Renewals in 90 daysDecision needed5
- Uncontracted serviceBeyond scope3
- Change orders sentAwaiting client4
Built for the business of private security
- Regional guard companies
- Contract security providers
- Multi-site operators
- Multi-branch organisations
The problem
Your contracts live in eight places at once
A guard company wins work by walking a site, pricing it accurately and proving the service afterwards. Most software knows about one of those. The rest is re-entered by hand.
So the post list is retyped into the scheduler. The scope is retyped into a spreadsheet. The quarterly review is assembled the night before. Every retype is a place where margin quietly disappears.
- Requirements agreed in the contract never reach operations
- Extra hours get delivered and never get billed
- Renewal conversations start by hunting for evidence
- CRM
- Pricing spreadsheets
- Contract folders
- Scheduling software
- Email threads
- Client reports
- Shared drives
- Management dashboards
One connected record per account
Entered once, carried forward through every stage.
One connected platform
From first walkthrough to contract renewal
Four stages, one record. What you learn on the site walk is still there when you price the renewal four years later.
Price it right before you sign it
Qualify the opportunity, walk the site, and build the rate from real cost. Margin is visible while the price is still a draft.
Site findings and the service design flow into the contract.
- Leads
- Opportunities
- Site assessments
- Cost modelling
- Proposals
- Approvals
Protect your margins
Know the margin before you sign the contract
Cordyn builds the bill rate from what the service actually costs to deliver, not from what the last bid looked like.
- Wages, payroll burden, workers’ comp, benefits, insurance, training, uniforms, equipment, supervision, overhead and vehicles
- Gross margin and break-even rate visible while the price is still a draft
- Thresholds that require approval before a thin deal can be sent
- Base wage$18.50
- Payroll tax$1.57
- Workers' comp$0.93
- Benefits$0.75
- Insurance$0.30
- Training$0.18
- Uniforms$0.10
- Equipment$0.12
- Recruiting$0.18
- Supervision$0.56
- Admin overhead$0.93
- True cost per hour$24.12
- Contracted hours covered99.4%Target ≥ 98% · measured from recorded delivery
- Patrol compliance96.8%Target ≥ 95% · measured from recorded delivery
- Supervisor inspections2Target 2 / week · measured from recorded delivery
- Incident report within 4h92%Target 100% · measured from recorded delivery
- Post orders issued
- Site access confirmed
- Client contacts recorded
- All posts staffed
Turn contracts into operations
The contract shouldn’t disappear after the sale
Activating a signed contract creates the sites, posts, post orders, patrol requirements and obligations it commits you to — along with the checklist to open them.
- Requirements arrive in operations exactly as they were sold
- Launch readiness scored from the checklist, with blockers named
- Compliance measured against the obligations you actually signed
Know every account
Stop letting extra work disappear
Cordyn tracks what each account was promised, what has been delivered, and where you are quietly giving away service that was never contracted.
- Service delivered beyond contracted scope, surfaced with a value attached
- Commitments, open issues and response times per account
- Account health built from obligations met, issues handled and delivery against contract
- Add second night patrol vehicleDue 22 Oct
- Quarterly service reviewDue 30 Oct
- Update post orders for dock 4Overdue 3 days
- Q3 service reviewReleased
- Q2 service reviewReleased
Client experience
Give clients visibility, not your back office
Your customers get a portal showing the service they are buying: hours delivered, coverage against contract, released service reviews and change orders waiting on them.
- Reviews are released deliberately, never visible before you are ready
- Clients raise requests and issues where your team already works
- Internal notes, costs and margin stay internal
One platform, every team
Everyone works from the same account
Role-based access means each team sees what belongs to them — and nothing that does not.
Executive leadership
Contract value, gross margin, client health, launches at risk and the renewal pipeline in one dashboard.
Business development
Move an opportunity from site assessment through cost modelling to a priced, approved proposal.
Operations
See the posts, coverage and patrol requirements each contract commits to, and what is outstanding before go-live.
Account management
Track obligations, commitments, issues and service reviews across every account you own.
Clients
A portal showing delivered service, released reviews and change orders awaiting their approval.
Administrators
Roles, permissions, branches, document storage and a full audit trail of who did what.
Trust
Your data, isolated by design
Cordyn is multi-tenant with isolation enforced on the server for every query — never by hiding information in the interface.
Dedicated environment
Your company at companyname.cordynhq.com
Role-based access
71 permissions across 13 roles, editable per company
Two-factor authentication
TOTP available for staff accounts
Audit trail
Append-only record of authentication and every state change
Pricing
Plans that scale with your officer count
Per company, per month. Every plan includes the full commercial lifecycle.
Starter
$399/moUp to 25 active officers
10 sites · 5 office users
Professional
$999/moUp to 100 active officers
50 sites · 15 office users
Business
$3,000/moUp to 400 active officers
250 sites · 50 office users
Enterprise
CustomUp to 2,500 active officers
2,000 sites · 250 office users
Book a demo
See what Cordyn looks like behind your operation
Bring one of your live contracts. We will price it at your real cost, activate it, and show you what your margin and obligations actually look like.
- Thirty minutes, walked through with your own numbers
- No slides — the working product
- A straight answer on whether Cordyn fits how you operate
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